PPV stands for Public Private Venture (PPV). In 1995, the Department of Defense
and Congress determined that it was best for both renovations of current homes as
well as construction of new housing to engage in a partnership with the Private
sector. The private entity, Patrician Military Management in this case, is entirely
responsible for the construction, renovation, maintenance and day-to-day management
of the housing.
The BAH is set by a consulting group that the Department of the Navy has engaged,
they identify the fair market rate for the area where the bases are located. The
analysis takes into account not only the rent, but also the maintenance, utilities
and other factors that are included in the cost to live on base, versus what would
be expected to cost to live off base in similar housing. Patrician is not involved
in the comparison of those housing options.
The Department of Navy evaluated many potential partners and determined that Patrician
Military Management was best suited to meet the current and future needs of the
two bases located in the Greater New Orleans area. Patrician is a Louisiana Company
and has been in business over 86 years.
Patrician Management completed building 525 new townhome style homes in 2003. There
were 211 existing homes transferred to Patrician Management by the Navy. Patrician
Management has done renovations to the exterior of those units, and has renovated
approximately 25% of the interior. We have plans to renovate the remaining units
in various phases as approved by the Navy and PPV partner.
All residents must qualify through Navy Housing to live on base. Once approved by
Navy Housing, you are referred to Patrician Management for assignment of a home
that is based on number of dependents as well as rank.
Navy Housing Guidelines and availability determine the size of home you are assigned.
Factors considered are family composition (number of dependents) and rank.
Naval Air Station Joint Reserve Base: Housing is segregated according to rank and
availability. Senior enlisted (E-7 through E-9), officers, and junior enlisted.
The Village at Federal City: With the exception of Officers and Junior Officers,
NSA is not segregates according to rank.
There are no guarantees. It is important for you to contact the Navy Housing Office
and then the Patrician Military Housing office as soon as you receive your orders,
and supply necessary paperwork. The assignment will be based on availability.
Naval Air Station Joint Reserve Base: The closest grocery store off base is Balestra’s;
however, on-base there is a new “state-of-the-art” Commissary and Exchange that
is approximately 100,000 square feet and conveniently located close to housing.
The Village at Federal City: The closest grocery store off base is Winn-Dixie. Rouses
Supermarket is within a half mile of Winn-Dixie. There are many options available
for shopping within minutes of the base, including Wal-Mart and Whole Foods.
The Navy Housing Office (NHO) works as the intermediary between the service members
living on base and the PPV Management Team. The NHO helps Service Members find their
future homes as well as acts as enforcer and mediator of policy for on-base housing.
If the party is small enough, residents can have parties in their homes. Of course,
it is important to respect the potential noise that can come from a party and the
negative effect on neighbors. Patrician Military Management allows residents to
reserve the Community Center which is located contiguous to the Administrative Center.
A deposit might be required, but will be refunded in full if the center is left
it the same condition that it was found. Future Capital Improvements include a proposed
big screen with projector for movie night, sporting events and other activities.
Not more than two pets are permitted. Pets must be registered with the office and
a copy of shot records provided. A photo will be taken of your pet and kept on file.
Canines NOT permitted are Akita, Doberman, Chow, Pit Bulls (American Staffordshire
terrier), Rottweiler, Bull Mastiff, or any mix thereof. Exotic pets, snakes, spiders,
mice (hamsters, gerbils, etc.) turtles, rabbits and fish tanks over fine (5) gallons
are not permitted. If you have questions, please call the Management Office for
clarification.
If you receive PCS orders to another base located 50 miles or more away, you will
be released from your lease. A 30 day notice to vacate is required unless you receive
short orders. Merely provide a copy of the orders to the management office and they
will schedule a pre-move-out inspection as well as a final inspection so that you
fully understand what is expected when you leave base housing.
All monies owed for damages must be paid at the time of departure. A copy of charges,
if applicable, will be mailed to the forwarded address. All monies not paid in full
within thirty (30) days of departure will be turned over to a collection agency
for collection. If turned over to the collection agency it will negatively impact
your credit score affecting future purchases, security clearances and ability to
rent or purchase a home. In an effort to prevent the potential negative credit rating
and potential negative security clearance consequences, Patrician will secure a
credit card during the final inspection and will be able to make the final charges
if you need to leave before the final billing statement is prepared. A copy of the
charges (if necessary) will be provided to the forwarded address.
Prior to moving at the end of your lease term, you are required to provide a thirty
(30) day written notice to vacate to the Management Office. Within ten (10) days
of receiving your notice to vacate we will schedule your pre move-out inspection.
At the pre-inspection, the Inspector will walk through your home with you and let
you know what needs to be completed prior to the final inspection to avoid any charges
at move out. Your final inspection will be the day of move out. All items must be
removed from the home prior to the final inspection. All monies owed must be paid
at the time of move out.
One of the great things about living on-base is that Patrician Management has a
professionally trained maintenance team that will fix items as they are required.
The easiest way is for you to submit a Routine Service Request is via the Resident
Portal found on the property website. That will ensure that the service request
is generated and forwarded to the appropriate person. Patrician will also gladly
take Service Requests in person or over the phone. NOTE: ALL emergency service requests
MUST be submitted via the 800 number for office.
An emergency is considered to be a failure in services or facilities that endanger
the resident or property.
Following is a list of emergencies:
- Air Conditioner failure if outside temperature is above 70°
- Heat failure is outside temperature is below 65°
- Any and ALL water leaks
- Gas odor/leak
- Toilet clogged, if it the only toilet in the home
- Any electrical hazard that may cause fire or shock to persons
- Failure of a major appliance such as refrigerator, stove, or hot water heater (dishwasher
& microwave are routine service items)
- Lockouts
- Inability to secure an exterior door or window
- Smoke alarm malfunctioning
In most cases, emergencies are responded to within one hour and repaired within
24 hours.
Your Air Conditioner (A/C) / Heat will be assessed in most cases within one hour
of reporting to the Management Office. Most repairs can be made immediately and
/or within 24 hours. If the A/C Unit needs to be replaced, maintenance will install
window A/C units in the resident’s home until the new A/C Unit is ordered and installed.
This typically takes up to five days. Maintenance will remove the window A/C units
after they ensure the newly installed A/C Unit is cooling properly.
The easiest way to pay your rent is by “allotment”. Your rent is sent directly from
your branch of the Armed Forces to Patrician Management. This ensures that you will
not incur late fees as well the potential of the check getting lost in the mail.
If you choose not to utilize the allotment program, you will have to make sure that
your rent is paid on time to the Management Center.
You may pay your rent in one of several convenient ways. Rent paid by allotment,
or EFT does not require a deposit. You may also pay your rent by check or credit
card. If you choose to pay by check or credit card, a deposit is required at time
of move in equal to one month’s rent. You can also set up recurring payments through
your checking account online.
You are required to set up your allotment at lease signing. Allotments go into effect
within 30-60 days of being set up depending on your branch of service. You are responsible
for payment of full rent until your allotment begins.
The allotment process allows you the convenience of not having to worry about your
rent or when it is due. This will minimize the chance of late or non-payment of
rent. A security deposit is not required if you set up an allotment.
Patrician Management has a professional call center that will take calls 24/7. You
can call the number or go on-line to submit a Routine Service Request to the property.
Patrician has an on-line process for you to pay rent (if you are not on allotment)
or to submit routine service requests. It is easy to set up your personal resident
portal if you don’t have one already. By doing so, it makes it easy for you to take
care of business even if you are away from the base. Upon move in, your Leasing
Specialist will provide you with a Resident Portal ID. Check your portal account
often to see resident events, submit service requests and pay rent with the click
of a button.